Why We Verify Your Payment Method
For your security and to protect your account from unauthorized use, we may occasionally need to verify your payment method. This extra step helps us comply with industry and local regulations while keeping you safe.
How to Verify a Card Payment
The process is easy! Just use the link we sent you to upload front and back photos of your card(s). When you take the photos, please ensure:
- All four corners of the card are visible
- Only the first six and last four digits of the card number are visible
- Your full name and the expiry date are clear
- The CVV/CVC code on the back is covered for your security
Once we receive your documents, our team will review them and get back to you via email typically within 48 hours.
If you have any questions or need help, our Customer Service team is here to guide you every step of the way!